FEATURE ARTICLE...
 Essential Steps for SMBs Preparing for an ERP Implementation
Those companies that manage to succeed using limited business tools such as spreadsheets will eventually find themselves kicking the tires of a full-blown ERP system to manage their organizations' end-to-end business processes — from financial reporting to inventory management, and from human resources to sales support, forecasting, customer relations and more. However, before smaller companies take the plunge into an integrated ERP environment, there are a few steps they can take to help their organization prepare for the transition, and to ensure that the investment produces maximum rewards in terms of streamlined processes, real-time reporting on key business indicators, and ideally, decreased costs and improved profitability.
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 Solving the Fax-to-Order Problem
Businesses will probably always have customers who want to place their orders by fax. When there are manual tasks involved in processing those orders, they can present a serious problem because companies may fall short in meeting expectations of the customers who place them. There is a fundamental conflict between the level of service that customers expect and the costs of meeting those expectations with orders received via fax.
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 Accounting technology for flexible workers
A couple of weeks ago a round table discussion took place about the effect of accounting technology on the flexible workforce. This was the latest in a series of discussions organised by Brookson, providers of accountancy and support services to self emplyed professionals. The followin article summarizes the event whereby the Technology Roundtable discussed and explored current issues like 24/7 on-demand accounting information, mobile accessibility, compliance and the ease-of-use of multi-channel access to information.
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